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Re-enable any security software that was disabled in Step 2. Respondus LockDown Browser is a customized browser that increases the security of test delivery in Blackboard. Start LockDown Browser to verify installation. Run the installer and accept the prompts to modify or repair LockDown Browser.ĥ. Use a different browser than normal (i.e. Download the LockDown Browser installer intended for your institution.Ĥ. Empty the Trash and reboot your computer. Afterwards, restore your security software to its normal status.ģ. Do not use "Switch User" or a "Remote Desktop" access.Ģ. Directly log into the Windows computer as a local administrator with full rights. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:ġ. So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”. For example, some security software will change the file extension for. So, the installer can’t be run until the file is renamed back. Visit Download Respondus LockDown Browser, by Respondus. Option 2: Download directly from Respondus website. For example, some security software will change the file extension for. Scroll to the bottom of the page and select Download Respondus LockDown Browser. This profile-level setting can be disabled. The Server Profile Setting The LockDown Browser for Chromebook setting is enabled by default for all Respondus Server profiles. Solution 2: Make sure that antivirus or security software is not interfering with the download. The LockDown Browser Chromebook extension also supports Respondus Monitor (except in Schoology), an automated proctoring system used at over 1,000 colleges and universities. Solution 2: Make sure that antivirus or security software is not interfering with the download. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. Accept all the default prompts to install LockDown Browser. Locate the installer package in your Downloads folder and run it. It will be in the form of 'LockDownBrowser-2-0-x-xx.exe' where '-x-xx' is the current version number. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. Download the LockDown Browser installer package. Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application.